This policy explains what happens to your information when you use this website. It is written to be read, not to be waded through. Last updated 7 November 2026.
The short version
- If you send us an enquiry, we keep what you typed so we can answer you.
- We count visits, but without cookies and without following you to other websites.
- We do not sell your information, and we do not share it with advertisers.
- You can ask us at any time to show you what we hold, correct it, or delete it.
Who this is about
This website belongs to Sunnyfield Group, Durban. When this policy says "we" or "us", that is who it means. We decide what happens to the information collected here, so we are the ones responsible for it.
When you send us an enquiry
The enquiry form keeps what you put into it: your name, your email address, your phone number if you give one, and your message. We use it for one thing — to reply to you and to quote for the work you are asking about.
We keep it because you asked us to get in touch, and because we need it to do the job you are enquiring about. If you would rather we did not keep it once we are done, tell us and we will remove it.
When you are just looking around
We count visits so we can tell whether the site is doing its job. This is done without cookies: nothing is stored on your device, and nothing follows you to other websites.
What we record for each visit is the page you looked at, the website or search engine you arrived from, roughly where in the country you were, and whether you were on a phone or a computer. Visits are told apart using a code rebuilt from scratch every day, which means that after a day has passed there is no way to link a visit back to you.
We do not know your name, and we cannot identify you from any of this.
Cookies
This site sets no advertising cookies and no tracking cookies. If you see a notice about cookies, the only thing it remembers is that you have already seen the notice, so it does not keep appearing.
Things on this site that come from somewhere else
- The map. It is supplied by Google. Loading a page with a map on it means Google sees that request, which is Google's own doing and is covered by their privacy policy.
- The company that builds and hosts this site. They keep the site running and pass your enquiries on to us. They handle that information on our instructions and for no purpose of their own.
- Our email provider. Your enquiry reaches us as an email, so it passes through and is stored by whoever provides our email.
Who we will not give it to
We do not sell your information. We do not rent it, trade it, or hand it to advertisers or data brokers. The only people who see your enquiry are the people working on it, and anyone we are legally required to give it to — for example if a court orders it.
How long we keep it
Enquiries are kept while we are dealing with them, and for a reasonable period afterwards in case you come back to us or a question comes up about the work. Visit counts are kept as totals, which are not tied to any person and are not deleted because there is nothing personal left in them.
Keeping it safe
Your enquiry travels to us over an encrypted connection and is stored on servers that need a password to reach. Only the people who need to see it can. No website can promise that nothing will ever go wrong, but if something happened that put your information at risk, we would tell you.
What you can ask us to do
You can ask us to:
- show you what we hold about you;
- correct anything that is wrong;
- delete it;
- stop using it to contact you.
Just ask, by email at Sales@sunnyfieldgroup.co.za. We will not charge you for it and we will not make it difficult. If we ever cannot do what you have asked, we will tell you why.
Children
This site is meant for adults enquiring about our work. We do not knowingly collect information from children. If you think a child has sent us something, tell us and we will delete it.
Links to other websites
Where this site links somewhere else, that website has its own privacy policy and we are not responsible for what they do. It is worth a look before you give them anything.
If this policy changes
If we change how any of this works, the new version appears on this page with a new date at the top. We will not quietly start doing something with your information that this policy says we do not do.
Getting hold of us
If you have a question about any of this, or you want something done about your information, reach us by email at Sales@sunnyfieldgroup.co.za. A real person will answer.